- It can take up to 12 weeks. If you haven’t waited that long, please be patient (see full Car Insurance and Home Insurance cashback info).
- You only get cashback via the special links. So you’ll only get it if you used the special links on MoneySavingExpert.com to go to the comparison sites, eg, SimplySwitch.
- You only get cashback if your new policy goes through. If you used these links, you only get cashback if the site could then set up your new policy with the insurer.
- MoneySavingExpert.com doesn’t pay cashback – the comparison sites do. We just badger them into offering it. If it’s late, contact them direct.
- If they’re still not paying and you’re entitled we'll try to help
You can email us at firstname.lastname@example.org and we’ll do our best to investigate. Include the following, or we won’t be able to help:
- Your postcode
- The cashback or voucher provider you switched with (MoneySupermarket, SimplySwitch etc)
- The amount that was on offer
By submitting this information to us, you are giving permission for us to pass your information on to the relevant comparison site. Read more on the Data Protection Act.