If you discover identity fraud it’s important to act quickly. Email Experian at firstname.lastname@example.org including the number beginning with ‘N’ at the top of your credit report as a reference. You’ll need to use the email address you registered with for Credit Club.
Alternatively, you can use the Experian 'Need some help' support button that appears under the information when you view your Experian Credit Report in Credit Club. Follow the steps to query any entry you think could be the result of fraud committed in your name.
Once you’ve reported potential fraud, an Experian case worker will liaise with the banks and financial institutions involved, and take you through a step-by-step process to sort out the various problems that the fraud may cause. They will also discuss ways for you to help protect yourself from future fraud.