Energy suppliers are banned from charging exit fees when you have less than 49 days to go till the end of your tariff. These are rules set down by the energy regulator, Ofgem, so suppliers do have to stick to them. So stay within these timeframes and you shouldn't be charged.
Articles in this section
- Why is my direct debit higher when I switch in the winter?
- Should I go for a longer fix?
- I’ve never heard of this supplier – is it safe to switch to?
- I have solar panels - can I still switch my energy supply?
- My application to switch is still outstanding, what do I do?
- My existing supplier has offered me a cheaper deal. Should I stick with it?
- I live in Northern Ireland, why can't I switch?
- Can I switch if I've more than one electricity meter in my property?
- I'm supplied by an independent gas transporter (IGT), can I still switch?
- I've called the supplier and it knows nothing about the switch.